Never Split the Difference by Chris Voss
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.
Take advantage of our Retention Resources for free! Just pay for the book (The lowest price you will find anywhere!) and we will shout delivery too.